Resolutions or Results: The New Year Reality Check

New Year’s resolutions sound great until reality hits. This episode discusses why most resolutions fail, what actually leads to results, discipline over motivation, planning for obstacles, and why progress beats perfection every time.

This episode is a reality check for independent agency owners who are tired of vague goals and ready to make decisions that create momentum. No hype. No guilt. Just practical insight on building habits, adjusting the plan when life gets messy, and staying in motion when motivation fades. Because results don’t come from wishing. They come from deciding, then doing.

Learn more at IntegraPartnerNetwork.com.

Transcript

00:00:00 

This is IA Forward, your playbook for success as an independent insurance agent. 

00:00:05 

Now, here to help you knock it out of the ballpark are your hosts, Shane Tatum, Tanya Leed, Mike Basil, and Robbie Jabour. 

00:00:13 

Welcome to IA Forward and happy Twixmas, everyone. 

00:00:20 

Happy Twixmas. 

00:00:22 

It always messes me up when you say that. 

00:00:24 

I don't know why. 

00:00:25 

It's between Christmas and New Year's. 

00:00:28 

It's Twixmas. 

00:00:30 

But is it Merry or happy? 

00:00:33 

Oh uh oh I don't know I guess it depends on if it's the the Queen's English or the Southern English right like because they say Happy Christmas over really pond yes they don't really because they do happy. 

00:00:46 

Happy Christmas yeah okay you. 

00:00:49 

Know with happy twixmas just because we're getting closer to Happy New Year. 

00:00:54 

I think you're going to say Happy New Year and then you throw in Christmas and then I get 

00:00:58 

My brain explodes. 

00:01:00 

Well, bless your heart. 

00:01:01 

Across the pine, don't they launch their Christmas trees out the front window the day after Christmas? 

00:01:06 

Isn't that a thing? 

00:01:08 

Boxing Day. 

00:01:09 

Boxing Day, yes. 

00:01:11 

But I don't know about launching your Christmas trees, but probably not because of the Church of England. 

00:01:17 

Christmas is the first day of Christmas and so 12 days of Christmas go through Epiphany so really it's really in the Church of England you don't even put your Christmas up until Christmas Eve so I would think no. 

00:01:32 

Oh that's very disappointing how would I Christmas Eve is when Christmas goes up like yes then. 

00:01:38 

It stays up through January 6th that's why you always laugh because my Christmas tree is up 

00:01:46 

On January 6th, because that's the 12th day of Christmas. 

00:01:50 

I don't, I love that. 

00:01:52 

I would go all the way through the month of January, but that's just me. 

00:01:57 

Well, what about starting so late? 

00:01:59 

Like, we can't do that here. 

00:02:01 

Oh, no. 

00:02:01 

And because we have pre Christmas, which used to be known as Thanksgiving. 

00:02:05 

Yeah. 

00:02:06 

And then we go from, you know, a little before that all the way through halfway. 

00:02:12 

Yeah. 

00:02:13 

We didn't have that. 

00:02:14 

We would lose Black Friday altogether. 

00:02:16 

Like, what are we doing? 

00:02:17 

We would lose that completely. 

00:02:20 

We would be a travesty. 

00:02:22 

It really would. 

00:02:23 

It would be a travesty. 

00:02:24 

You know, all I know is my husband on December 22nd said to me, whatever is not up and finished is going in a box in a garage. 

00:02:33 

Now, you know, that's right. 

00:02:35 

Yeah. 

00:02:36 

He threatened me with it this year. 

00:02:39 

Now, that sounds 100% appropriate. 

00:02:41 

That's right. 

00:02:42 

You had a completion date put on you that was whoa okay I didn't know you could do that I need to know that's that's good I mean I don't have anything to worry about my my wife would not allow that like she would be like no it has to be finished so that I'm I get it but I didn't know you could actually do that that's a good thing I. 

00:03:03 

Didn't do it but he did threat. 

00:03:06 

Uh see vague threats come on man. 

00:03:10 

So Shane I assume your Christmas shopping is done well you've worn out the mouse pad. 

00:03:16 

I mean it's it's done since Christmas has passed but yes um but I barely made it. 

00:03:22 

You know I thought about you well this is oh here's the story so my wife says hey we need to go get a few more Christmas presents last week and uh we pull up to the mall you've heard of those Shane? 

00:03:39 

Malls. 

00:03:39 

Yeah, there's a lot of stores all put together. 

00:03:42 

I've seen them. 

00:03:43 

Yeah. 

00:03:43 

On pictures. 

00:03:45 

Yeah. 

00:03:48 

So we pull up to the mall. 

00:03:50 

First thing I do when I get out of the car is I pull my phone out to take a picture of the mall because I'm going to send it to you. 

00:03:56 

And my wife looks at me, she goes, what are you doing? 

00:04:01 

And I was like, well, it's a long story. 

00:04:05 

I just knew, I gotta give Shane a hard time about something. 

00:04:09 

And then she just goes, all right. 

00:04:10 

Yeah. 

00:04:11 

Yeah. 

00:04:12 

She just goes with it. 

00:04:13 

Yeah. 

00:04:13 

I get it. 

00:04:14 

She knows what she's working with at this point. 

00:04:19 

So going into the new year, December 30th is a really fun day and it is called Make a Decision Day. 

00:04:28 

So today is Make a Decision Day. 

00:04:31 

And I love the fact that our podcast is today because we're really making a lot of decisions going into 2020. 

00:04:39 

But to me, a decision and a resolution are two very different things. 

00:04:47 

So it should be New Year's decisioning and not New Year's resolution. 

00:04:52 

Is that what? 

00:04:53 

Yes, because I think I remember the statistics say something like 90% of New Year's resolutions are thrown out the window by just by January the sixth. 

00:05:04 

Right. 

00:05:05 

So why even do it? 

00:05:07 

And, you know, I don't do mine until July anyway, because I'm not starting anything new in January. 

00:05:12 

It just doesn't. 

00:05:13 

It doesn't work. 

00:05:17 

Yeah, I, I don't mind 

00:05:21 

starting, I, I think it's this, it's this idea of, I just feel like one day I'm gonna have the discipline to actually go through with it. 

00:05:33 

And I, I actually heard a really, really good little video the other day, watched a little video the other day about thinking about the end result. 

00:05:45 

Um, not, not the goal itself or not the resolution itself, but 

00:05:52 

what keeps someone disciplined is actually envisioning themselves at their goal, like reaching that point, right? 

00:06:04 

And that, that actually made sense to me. 

00:06:06 

I don't know why it made sense to me because it was kind of a random dude that I can't even go back to on YouTube. 

00:06:13 

Uh, cause I spend most of my mindless numb, numbing hours 

00:06:19 

watching random YouTube videos. 

00:06:22 

That's now my national pastime in non-baseball season. 

00:06:26 

And so this is, it just, it was really weird that it, that it popped across my feed and, and it made sense. 

00:06:34 

Like, okay, I don't know that I've ever really thought about it that way. 

00:06:37 

Like the end result, I've always kind of thought about the process mostly. 

00:06:46 

And I'm the opposite. 

00:06:47 

I think about the end result and create the process to make the end result happen. 

00:06:51 

So I'm very end result focused. 

00:06:58 

For me, when I thought through Make a Decision Day, the first thing that popped into my head was, you know, the spirit of make a decision. 

00:07:09 

Like, what is that actually trying to get you to accomplish? 

00:07:13 

And that's getting you to move. 

00:07:16 

You know, I think a lot of times, especially when you're faced with running a business and there's a lot of decisions to be made, you can, you can get stuck in the mud and then no decisions get made. 

00:07:29 

Or you keep thinking that a better answer will come to you later. 

00:07:35 

It's like Christmas shopping, right? 

00:07:38 

You know, at the, you, you Black Friday, you see this great deal on this thing you think is going to be a perfect present. 

00:07:45 

But you're like, ah, maybe it'll go on sale a little bit more, or maybe I'll find something better later. 

00:07:51 

So then you don't buy it. 

00:07:52 

And then December 23rd rolls around and you're still sitting on your hands and now you have a situation. 

00:08:00 

They're all gone, they're full price, you're stuck. 

00:08:04 

So you have to make sure that you continue moving forward, make those decisions, there's gonna be good decisions, there's gonna be bad decisions. 

00:08:14 

but you just deal with the repercussions as they come about, but you can't sit on your hands indefinitely. 

00:08:22 

The thing about resolutions is they tend to be really emotional. 

00:08:26 

And being emotional, they are vague, they are short-lived. 

00:08:32 

I don't know how many people that I've heard say, well, this year I'm going to go to the gym more, I'm going to get organized, I'm going to, you know, spend more time with my family, I'm going to grow closer to God. 

00:08:44 

And those are all wonderful, or I'm going to lose weight. 

00:08:47 

That's my favorite one that I think, you know, so many people say, you know, this is the year I'm going to lose weight. 

00:08:52 

Well, those are great ideas, but without a specific plan, without goals and a plan to hit them, you're going to drop them. 

00:09:04 

You've got to have some structure behind them and goals are necessary. 

00:09:10 

They're measurable. 

00:09:12 

They create some structure, but decisions are truly behavior trait. 

00:09:19 

You know, you change your behavior when you make decisions, right? 

00:09:23 

It's immediate. 

00:09:24 

It defines exactly what you're going to do. 

00:09:28 

It dictates all of these things that you have to make happen for the resolutions to be real. 

00:09:39 

Yeah. 

00:09:40 

you kind of hit a nerve with the whole Black Friday example there Mike I uh actually had that happen this year and what is it with what is it with us and I don't know maybe you don't have this problem but who you know it's on sale I wonder if it's going to get better you know hey how about let's just go a little bit further I mean what is it about our society that push the envelope push it right it's like uh 

00:10:07 

I, I don't, maybe it's our haggling society in a way, like I don't love that, but a lot of, a lot of our mindsets, culture maybe is, is, well, let's just, let's just wait and see. 

00:10:21 

Maybe it'll go down another 5%. 

00:10:24 

And I, I got, I got, I got sucked into that really bad this year and it cost me. 

00:10:30 

I ended up paying almost full price for a gift that was half price. 

00:10:37 

that I couldn't just live with the half price. 

00:10:39 

Like I had to go a little bit further, you know, just to, just to push the envelope. 

00:10:44 

And I ended up paying full price for kind of the, kind of the primary gift this year. 

00:10:50 

So I, I really, really failed, um, pretty, pretty poor, pretty poorly this year on that particular thing. 

00:11:00 

And I, I think that's the whole thing with me is I love, 

00:11:05 

I love the decisioning and the idea of a goal and the idea of having a process to reach, you know, an end result. 

00:11:16 

I don't know. 

00:11:17 

I don't know what it is that makes us so poor at this as a society, but we are really terrible at this. 

00:11:24 

Like just across the board, right? 

00:11:28 

I mean, I think that's why, I mean, who, who has a. 

00:11:32 

decision day, but then there's like, what, a quitting day, right? 

00:11:35 

Isn't there a quitting day somewhere in January? 

00:11:39 

Am I missing that? 

00:11:40 

Oh, I did not know that. 

00:11:43 

I think that's a Tanya statement from some time back. 

00:11:47 

Yes, it is. 

00:11:48 

And I'm trying to remember what day it is. 

00:11:50 

Let me go to the Google. 

00:11:53 

Yeah. 

00:11:53 

So I know we have this, we have the National Decision Day, but then we also have the National Quitting Day. 

00:12:02 

It's kind of like Friday of the month the last Friday okay of January right Friday of January. 

00:12:08 

Which is that's ironic kind of hysterical because what that basically says is hey I know you've been sucking at your New Year's resolution so we're going to go ahead and give you an out and say you can just go ahead and quit right I mean. 

00:12:25 

And they say that that I love this the concept of this idea gained traction from 

00:12:32 

data from athletic apps, that it completely disappears right around that second Friday. 

00:12:44 

And that goes back to no plan, like motivation fades, and you have to have discipline when motivation fades. 

00:12:53 

And that's one of those things that Kylie talks about a lot, that it's not about motivation, it's about discipline. 

00:13:01 

Yeah. 

00:13:03 

When you were talking about being bad at decisions or making decisions, I think it's because so many of us fall into one of two buckets, which is either the bucket that is full of the people who just have paralysis when decisions need to be made. 

00:13:23 

I don't know. 

00:13:24 

Even if it's a simple decision, I'm not sure. 

00:13:26 

And then you have people on the other side, like me, 

00:13:30 

It's just like A or B, B, let's go. 

00:13:33 

But neither of those is right, right? 

00:13:36 

It's always, we always talk about this kind of stuff, like the right answer is usually somewhere in the middle. 

00:13:41 

Um, you, you, you do have to make decisions based on facts and, and, you know, some thought, some logic, something behind it, and not just pick A or B, but you also can't just sit there. 

00:13:56 

Well, you can't procrastinate. 

00:13:59 

and sit there. 

00:14:00 

I mean, you know, the procrastinator, the procrastinator's creed, which I know very, very well, you know, why do today what you can wait to do tomorrow? 

00:14:10 

Um, that, that's pretty much the way that works. 

00:14:12 

But we, we don't need to be procrastinators, but also the spur of the moment decision makers to your point. 

00:14:19 

I mean, we, I like that 24 to 48 hour rule where, you know, whether we're buying something or we're doing something and it's like, okay, 

00:14:29 

wait a minute, let's wait a day or two. 

00:14:32 

But then there's also that part of me that when it's time to make a decision, let's make a decision, right? 

00:14:39 

Like I might spend months working on the decision or years or years working on the decision. 

00:14:49 

This is true. 

00:14:50 

And talking about the decision, write a book, podcast, writing books. 

00:14:59 

um, do video, like all of these things, right? 

00:15:01 

And I think we're almost in a decade, just so you know. 

00:15:05 

No, it's not a decade, but eight years. 

00:15:07 

We're getting close to a decade. 

00:15:10 

Something. 

00:15:11 

And, you know, there is the reality that we do need to find that middle ground on a lot of this. 

00:15:22 

I think the process is the key. 

00:15:24 

I think there's got to be 

00:15:26 

There's discipline, but there's gotta be something that helps us get from point A to point B. 

00:15:30 

Like, you know, I, I don't know if it's do more video and you'll create more content, then you gotta do, you gotta start doing, you gotta do video number one. 

00:15:44 

Um, I'm in this mode right now where I know I need to do more exercise and I know I want to start running again. 

00:15:55 

Well, 

00:15:56 

My doctor, who's also, who's a marathoner is like, well, you know what you got to do. 

00:16:02 

You got to sign up for the first half marathon or the first marathon, right? 

00:16:06 

And now at least you're invested, you know? 

00:16:09 

And so there's, there's got to be a combination of the goal, but also the steps to the goal to actually accomplish that. 

00:16:21 

One of the things that I think keeps from people from being successful is they don't plan for obstacles. 

00:16:28 

And okay, I've got this goal. 

00:16:30 

I've got this plan. 

00:16:31 

And as long as everything's going great, it's fantastic. 

00:16:36 

But then when these challenges pop up and there's no backup plan and there's no flexibility or support, 

00:16:46 

Then instead of making those changes, having plan B, you just say, well, forget it. 

00:16:54 

I'll do it next year. 

00:16:55 

Or forget it. 

00:16:56 

I'll start it next week. 

00:16:58 

And you know, I am a real believer. 

00:17:00 

You don't start anything on a Monday. 

00:17:02 

And when you plan, you just say, well, I'm going to, I'm going to do this and then I'll start again on Monday. 

00:17:07 

Well, Monday arrives and Mondays are overwhelming, right? 

00:17:11 

So plan for obstacles and that makes it so much easier to 

00:17:17 

to say, okay, you know, like I get, this is a challenge, but I can get through it. 

00:17:23 

Yeah, the road to your goal is very rarely straight and well paved. 

00:17:32 

You're going to have to, you know, you're going to have to make modifications to your plan 

00:17:37 

along the way. 

00:17:39 

I think revisiting the plan is a great idea periodically. 

00:17:43 

Where am I in, in this path? 

00:17:46 

Am I still on track? 

00:17:47 

Did we veer somewhere along the line? 

00:17:50 

And if so, how do we get back on the road? 

00:17:53 

Yeah, I, what's really interesting about, about kind of this whole topic is the first place my brain is going is, uh, 

00:18:03 

Uh, this thing that's gotten really popular. 

00:18:04 

Read the Bible through in a year. 

00:18:06 

It's called the Bible Recap, TBR. 

00:18:10 

Um, and the Bible recap was the first time that I actually completed reading the Bible through in a year and actually made it through it. 

00:18:24 

And there's a lot of stuff in there that, um, 

00:18:29 

um the founder of that the creator of that Tara Lee Cobble she talks about right like she talks about hey you know you made it you made it through job you know don't don't quit in job like that that's kind of her thing like you if you're going to quit okay but you can't quit in job you just you can't and over in the Kings that's yeah and and what's what's really crazy 

00:18:57 

And I'm in my third year, Julie and I are in our third year, and now it's become this thing that's a part of our, it's just a part of our day. 

00:19:07 

Like we've, we've habit formed this. 

00:19:10 

Okay. 

00:19:11 

And it took us a while to get there and we would find ourselves behind. 

00:19:17 

And, and the one thing there is we had an accountability partner in each other, so we can get into that part of it. 

00:19:24 

Um, but we had an accountability part. 

00:19:26 

Hey, have you listened today? 

00:19:28 

The other thing was, we figured out that listening was something we could do easier than reading. 

00:19:37 

Now, there's all the purists out there that are like, uh, you know, you're not getting anything out of, you're not studying scripture if you're listening, if you're not reading, and there's people out there that'll say things like that to you, and I'm like, who cares? 

00:19:53 

Right? 

00:19:54 

Like, I want to be, I want to read my Bible, listen to my Bible. 

00:19:59 

I want to be more engaged in scripture. 

00:20:03 

And if listening gets it done for you, then listen, right? 

00:20:07 

That's kind of the deal. 

00:20:09 

But as I went through that, there are times where we would find ourselves three and four days behind. 

00:20:16 

And you know what? 

00:20:18 

It's like, I don't have that 20, 25 minutes. 

00:20:20 

I can't do it today. 

00:20:23 

And we would make these adjustments to Mike's point, like, okay, we don't listen to the summary that day. 

00:20:29 

We just listen to the scripture and we do double day scriptures, right? 

00:20:35 

And, and this is just a microcosm of something that people tend to quit at. 

00:20:40 

Like, I'm going to read the Bible through and then they tend to quit at it because it's hard, right? 

00:20:47 

And so there's other things that fit that, I'm going to go to the gym. 

00:20:52 

or I'm going to start running. 

00:20:56 

Anything, you're going to fail. 

00:21:00 

You're going to do it. 

00:21:01 

You're going to fail. 

00:21:02 

And so the question is, is when you fail, do you get back up or do you just say, well, since I didn't do it for three days in a row, I guess I got to quit. 

00:21:15 

And eat a cheeseburger. 

00:21:16 

And yeah, I think. 

00:21:20 

Not dealing in absolutes is important. 

00:21:25 

And there's nothing wrong with using tools. 

00:21:28 

So if we're going to continue down the path of, you know, being more fit, okay, there's nothing wrong with using an app to help you track what you're doing and help you stay motivated. 

00:21:39 

There's also nothing wrong with, okay, I usually do an hour workout a day. 

00:21:44 

Well, I don't have an hour today, so I only did 20 minutes. 

00:21:48 

You're still on track. 

00:21:49 

You're fine. 

00:21:49 

But don't not do it at all just because you're only going to do 20 minutes instead of 60 minutes. 

00:21:55 

Right. 

00:21:56 

And take the stairs that day. 

00:21:58 

Seriously. 

00:21:58 

I mean, making those small adjustments, like taking the stairs when you get to a hotel unless you're on the 13th floor. 

00:22:06 

I mean, you know, let's be realistic for me. 

00:22:09 

But finding little ways to incorporate exercise and heart health and all of the things rather than trying to do the big things 

00:22:17 

all the time, right? 

00:22:19 

And I want to go back to the Bible recap, Tara Lee Cobble. 

00:22:24 

One of her things really is, you know, you can't quit during Job, right? 

00:22:29 

And celebrating small wins, acknowledging progress. 

00:22:35 

And this is not something Shane does. 

00:22:37 

Shane doesn't need this. 

00:22:38 

Like, Shane does not need any form of celebration, and that's okay. 

00:22:42 

That's him. 

00:22:43 

And I'm one of those people that that I need to celebrate, like when I've done something right, like I'm going to have my little moment and I made it. 

00:22:53 

Oh, we know. 

00:22:54 

We know. 

00:22:55 

Like that, right? 

00:22:58 

Yeah, we know. 

00:22:59 

We know. 

00:23:00 

I'm kidding. 

00:23:02 

Yeah, I know. 

00:23:03 

No, but I, I, this is, this is one of those things with me that I don't even recognize about myself, but it is, there's a, 

00:23:11 

Most people need the celebration. 

00:23:14 

And to Tanya's point, it's good. 

00:23:17 

Like, that's right. 

00:23:19 

Like, don't let the Shane Tatums of your world, like, rain on your celebration parade. 

00:23:25 

Like, let me say that, because I have no problem with people celebrating. 

00:23:30 

I just have no interest in doing it personally, right? 

00:23:34 

It's just, it's just, it's just a personality thing. 

00:23:38 

But not on the rah rah team, but it doesn't. 

00:23:42 

I'm not on the. 

00:23:42 

the fun team. 

00:23:43 

I'm not on the rah rah team. 

00:23:44 

I'm not on the fun team. 

00:23:45 

I fired myself from that team. 

00:23:47 

Not, not going to be on that team. 

00:23:51 

I, I think that's right though. 

00:23:52 

You, you have to be, if most people, most, the majority, maybe even 90 plus percent of the world needs to celebrate the wins. 

00:24:05 

And if you're not doing that, then some of that 

00:24:09 

some of that needed motivation like if I don't know I guess the the word is intrinsic if it's not like this intrinsic motivating thing then then you got to do it but there's other things in my life that maybe maybe maybe I do need a little bit of celebration to keep going I I don't know it's just I think it's just personality and it comes down to what's going to work for you is it the app 

00:24:37 

To Mike's point, um, is it an accountability partner? 

00:24:41 

I know this, this is to speak to the agency owners, you know, to speak to our, our, our independent agency owners out there. 

00:24:52 

Your brain is on so much all the time. 

00:24:58 

One of the struggles that I have is not wanting to just veg out when I need to go run. 

00:25:06 

Right? 

00:25:07 

Like you, there's a lot of things that are going to help your brain. 

00:25:11 

Mindless scrolling is a way to kind of make my brain turn off, temp decompress, decompress. 

00:25:23 

All right. 

00:25:24 

However, my husband says, okay, we got to decompose. 

00:25:28 

Yeah, decompose. 

00:25:31 

Uh, but. 

00:25:32 

You know, if you're decomposing, you might have decompressed too much. 

00:25:37 

So for but the other option is I could go run or I could go walk and run. 

00:25:48 

I could do something other than because that turns my brain off, too. 

00:25:53 

I mean, that helps my brain. 

00:25:56 

So it's like you may be doing something 

00:26:00 

to help your brain shut down, give yourself a break, but you might have an alternative you need to think about that actually goes towards hitting a goal or achieving some goal that you set out to start the year with. 

00:26:20 

I have a process for that, and you're going to laugh at me, and that's okay because you do that anyway. 

00:26:27 

I work out better if I lay out my stuff the night before. 

00:26:33 

In other words, if I figure out what top I'm going to wear, what bottoms I'm going to wear, I have my shoes set out, I have my socks, I have my, my earphones, all of the things that I have, and they are ready to go when it's time for me to work out. 

00:26:48 

And then I don't get in this paralysis thing of, 

00:26:54 

Well, I wore that yesterday, or I wore that two days ago, and do I really want to wear that? 

00:26:58 

Do I really want to wear that top with those pants? 

00:27:01 

And I know that those are things that my brain does that keeps me from working out, right? 

00:27:08 

Like, do I really want to wear these shoes? 

00:27:11 

But if I take the time the night before and say, okay, here's all of my workout stuff, so I can wake up, I can put it on, and I can do it, well, then that process helps me do what I need to do. 

00:27:24 

But that's knowing your shortcomings, right? 

00:27:26 

That's knowing the things that are going to be barriers to getting it done and trying to remove those. 

00:27:32 

So that's, that's great. 

00:27:36 

Yeah. 

00:27:37 

And there's other things I would say in my world where that, that, that fits well. 

00:27:43 

Like, you know, if I'm going to, if I'm going to try to get some kind of project done, I can't just start the project. 

00:27:53 

I mean, when I can, but every time I do that, I, I tend to fail. 

00:27:58 

But if I organize around the project, which would be my version on a project of laying out your clothes, right? 

00:28:05 

Like, then I kind of, it kind of declutters maybe in my brain. 

00:28:11 

Maybe that's, that's what it does for me. 

00:28:14 

I mean, you know, I, I, I'm a girl dad, so I. 

00:28:18 

I envision that, you know, what's going through Tanya's brain is, well, I really don't want to go work out, but at least I'm going to look cute, you know? 

00:28:25 

And so then it's motivating because that's a girl dad thought. 

00:28:30 

You know, I know what my girls would be like. 

00:28:32 

I mean, I didn't really work out that hard, but man, I look cute while I was doing it, right? 

00:28:38 

I mean, so that's like the most girl thing ever, right? 

00:28:41 

So I get that. 

00:28:42 

Like, I can understand that. 

00:28:45 

Man I wish Robbie was here today because he could go through the process of getting his office painted with us. 

00:28:51 

It would be great. 

00:28:52 

Because that was that was a thing yeah right I was down there at the beginning of December all the furniture's in the middle of the room painting is the worst let me start there painting is the worst like of all the jobs in your house that couldn't potentially result in you dying 

00:29:14 

This is the bottom of the barrel, right? 

00:29:17 

So if you have, okay, hey, I need you to move that electrical socket over three feet. 

00:29:21 

I'm not doing that because I could die. 

00:29:24 

The roof needs to be repaired. 

00:29:26 

Well, I'm not, I'm not going to do that because I could fall off and die. 

00:29:29 

But this is the bottom of the barrel. 

00:29:32 

I mean, you got to tape everything off, right? 

00:29:36 

Unless you're some sort of artist that doesn't need to run the tape. 

00:29:40 

Freehand it, man. 

00:29:41 

You just. 

00:29:42 

Yes. 

00:29:42 

In which case you're completely wasting your talent because what are we doing? 

00:29:48 

We're running rollers here. 

00:29:50 

And then you get these big line. 

00:29:52 

Never turns out right for me. 

00:29:53 

You got these big lines, right? 

00:29:56 

All every few feet. 

00:29:57 

So now what do you do? 

00:29:59 

Either throw another coat on there and you end up with seven coats or you have to sand it down. 

00:30:07 

But since we're talking about sandpaper, 

00:30:12 

There's something else I want to get to right now. 

00:30:16 

100% go for it. 

00:30:20 

Since we're talking about decisions. 

00:30:23 

Yes. 

00:30:24 

I made the decision recently to help my fellow employees out at the Integra main office. 

00:30:34 

Yes. 

00:30:35 

I was at the office for the Christmas party in early December. 

00:30:41 

And the newly redone, renovated restrooms were open for the first time. 

00:30:49 

The most beautiful restrooms in all of Huntington, Texas. 

00:30:53 

Well, there was one shortfall. 

00:30:55 

There was one shortfall. 

00:30:57 

So I go in there for the first time to use the facilities, and I'm all done with what I got to do. 

00:31:06 

And I reach for the paper. 

00:31:09 

And I immediately know we have a situation. 

00:31:12 

It's like thin and you can see through it. 

00:31:17 

That's how you know, when I took a single piece off and I looked at this plyless paper, it was without ply. 

00:31:25 

You know, you go to the store, it says two ply, this was plyless. 

00:31:29 

How do you know you've got a situation? 

00:31:31 

When you hold a single sheet up to the, up to the... 

00:31:35 

to the sky and it and the light reflects through it and it looks like David Copperfield made that thing disappear you know that you've got 200 grade sandpaper on your hands. 

00:31:49 

Yeah yeah and the complaint was management listens to people to our people and um the complaint has been noted um and and there is a 

00:32:04 

There is a process in place towards a better decisioning of what has become a TP critical emergency. 

00:32:18 

And so, you know, we have a plan. 

00:32:23 

You know, everybody's backsides are going to, you know, be better for it long term here at Integra. 

00:32:32 

I mean, I will say this, you did cut down on people taking extra time because nobody's going twice. 

00:32:41 

You're not going a second time and using that. 

00:32:45 

So on the flip side, I just solved that challenge for myself and found this product called Charmin on the go, which is this little roll that doesn't have the cardboard core inside of it, and it fits into this little plastic thing that goes in your purse. 

00:33:02 

And so you just take your purse to the bathroom, you get your Charmin on the go out and you take care of it. 

00:33:07 

So there's more than one way to solve a problem. 

00:33:10 

But I love the fact that Mike helped solve the problem for everyone. 

00:33:15 

So congratulations on that. 

00:33:18 

No more sandpaper at Integra. 

00:33:19 

Well, I, I, I didn't know that was an option because maybe we need to implement a BYOTP. 

00:33:27 

Um, that's right. 

00:33:28 

And, and just, 

00:33:32 

make this problem go away, r