IA Forward
The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane and Tonya discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself.
Podcasting since 2022 • 266 episodes
IA Forward
Latest Episodes
Visibility or Sustainability? Defining Your Agency’s Path
Shane and Tonya discuss the rise of insurance influencers, the pressure to chase visibility over sustainability, and the challenge of rethinking your agency’s direction to create a business that aligns with your goals and works for you.
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Season 1
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Episode 264
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30:11
Resilience, Relationships & Real Conversations
Resilience isn’t just a word, it’s a way of showing up when things get tough. In this episode, Shane and Tonya dive into what resilience really looks like in the independent agency world, why relationships matter more than ever, and how honest ...
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Season 1
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Episode 263
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34:58
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What AI Really Means for Independent Agents (with Chad Jackson and Justin White)
Shane and Tonya talk AI in the independent insurance channel with special guests Chad Jackson and Justin White of Strawberry Antler. From automating quoting to solving real agency problems, they explore how AI can transform the way small and mi...
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Season 1
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Episode 262
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28:20
Fees & Fumbles: Avoiding E&S Mistakes
Excess and surplus lines (E&S) can open up new opportunities, but it also comes with its own set of challenges. Shane and Tonya break down the common fumbles agents make, share how to avoid costly mistakes, decide when to say no, and discus...
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Season 1
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Episode 261
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24:34
Don’t Lose Your Agency Identity at Baggage Claim
When Southwest Airlines starts charging for checked bags, it’s more than a policy change; it’s a brand identity crisis. Shane and Tonya discuss how staying true to your agency’s unique strengths, rather than chasing trends or comparisons, is th...
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Season 1
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Episode 260
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29:02
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