IA Forward
The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane and Tonya discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself.
Podcasting since 2022 • 276 episodes
IA Forward
Latest Episodes
Quoting Is For The Weak: A Conversation with Charles Specht
Charles Specht, host of the Millionaire Insurance Producer podcast, joins Shane and Tonya to discuss how independent agents can win bigger with commercial insurance through his unique “quoting is for the weak” approach to pre-prospecting, micro...
•
Season 1
•
Episode 274
•
38:41
Lessons from the Inside: What’s Working for Us
Shane and Tonya sit down with Retail Director Tara Graham to share real-world lessons from inside the Integra “lab.” From evolving service roles and managing change to improving customer experience and boosting team morale during a hard market,...
•
Season 1
•
Episode 273
•
31:13
Midyear Micro Moves for Maximum Impact
It’s halftime of 2025, and you’re still in the game! Shane and Tonya break down what winning agency owners do in the second half of the year with small shifts and smart strategy.
•
Season 1
•
Episode 272
•
28:37
.png)
Renewal Isn’t Retention (Wait, What?)
Just because a policy renewed doesn’t mean your client is loyal. Shane and Tonya discuss the surprising difference between renewals and retention, explore why insurance agents often confuse the two, and why that mindset is costing them long-ter...
•
Season 1
•
Episode 271
•
31:49
.png)
Still Thinking About It? It’s Not Too Late
You’ve built something, thinking about walking away, and are now asking, “Do I have it in me to start again” Shane and Tonya explore why starting over isn’t a step back, it’s a strategic move forward. With experience, clarity, and relationship ...
•
Season 1
•
Episode 270
•
25:15
