IA Forward
The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane, Tonya, and Mike discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself.
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IA Forward
Latest Episodes
Where Are My Leads? The Truth About Marketing Your Agency
Everyone wants marketing to work immediately: post on social media, send the email, sponsor the event, drop off the donuts, and "Where are my leads?”Shane and Tonya are joined by Campbell Bagshaw to discuss why effective marketing rarely...
Would You Buy Your Own Agency? Stay Ready to Sell, Even If You Never Do
You may have no plans to sell your agency. But if someone wanted to buy it tomorrow, what would they find? We look at what makes an insurance agency valuable: from clean financials and organized customer data to documented processes, carrier co...
It's Not the Chicken: The Chick-fil-A Model for Agency Success
What can an insurance agency learn from Chick-fil-A? From the owner-operator mindset to servant leadership, we'll discuss how agency owners can build a business that earns loyalty, empowers employees, and creates clients who never want to leave...
What It Takes to Win Is Simple (But Not Easy)
What does Hall of Fame football coach Marv Levy have to teach insurance agents? As it turns out, quite a bit. Inspired by the timeless wisdom of the Buffalo Bills legend, the IA Forward team explores how some of the greatest leadership lessons ...
Ignore the Noise: Why Every Agency Owner Needs Fewer Outside Opinions
Everyone has an opinion. Your mentor. Your competitors. Social media. Industry Facebook groups. Even well-meaning friends and family. The challenge isn't finding advice. It's knowing which voices deserve your attention. We discuss why ask...